Privacy Policy

We don’t over complicate things, its already complicated when you’re running an online business. At Kinfo we respect your privacy and that of your little ones. We adopted Privacy by Design, it is away of thinking about and acting in favor of your privacy in advance and building privacy into our services. We wrote this privacy policy to help you understand your rights, our obligations and outline how data is treated when you interact with our app. We’d like to summarize the policy in a few commitments to you:

  1.  Clearly express our Policy and keep it up to date – last updated May 25th 2016. 
  2.  Only collect information with your onsent that is necessary to perform the functions and activities You have agreed to. 
  3.  Make sure to implement practices, procedures and systems to comply with the Data Protection Act and the upcoming General Data  Protection Regulation. 
  4.  Explain in plain language the type and mechanism of information collected.
  5.  Advise you of the purpose for which your information is collected, stored, used and disclosed.
  6.  Advise you on your rights to information access, rectification and deletion
  7.  Do our best not to let you down. But you can always remind us on privacy@kinfoapp.com
  8.  Make sure our 3rd parties are as diligent as we are
  9.  Take the necessary security measures to sift out fraud and protect children from abuse

WHAT INFORMATION WE COLLECT

Through the app

When you sign up for our app, we collect the information you provide – that is your:

  • Name
  • Email
  • Age
  • Gender (Mum, Dad)
  • Photos
  • Number of kids
  • Location
  • Online identifier
  • IP address
Through the website

We love hearing from you: whether thoughts, comments, questions or just hellos. Send them through. When you fill a contact form on the website, we collect your name, email and what you choose to share with us.

STORAGE AND DURATION

We’re not hoarders. We only store information on you for as long as you’re using our service. As soon as you delete your account or send us a request to stop processing your information we delete it completely. In other words, the duration is bound by your using the service.

Storage

We only process and store data in the EU. We do not transfer data outside of EEA. Simple as that. We periodically review the integrity of the data servers to make sure that data and the infrastructure that is holding it are safe.

3rd PARTIES

To give you the most privacy guarantees and data protection assurance – we also carefully reviewed and vetted our 3rd parties. They are as privacy oriented as we are and we always keep an eye on them. You have the right to know who these are so without further ado:

  • Cloud storage: Amazon Web Services (AWS)
  • Email outreach: MailChimp
  • Data analytics: Google Analytics

PURPOSE

The main purpose of information collection is to provide you with our service. We don’t have ulterior motives and your information is not passed to any unaccepted 3rd parties. Look above for the full list. We will only use your information for the following: 

  • Sending you news about KinfoApp (don’t worry no spam)
  • Customising and optimising your experience
  • Asking from time to time how we’re doing and sending service update

 

SECURITY

We run a tight ship on data protection at Kinfo. We perform staff trainings on the value of personal information and we also have internal data protection documents that everyone abides by. Rest assured, not all staff get access to data – only selected personnel with the highest admin privileges. These are only done to maintain the safety of the data and when done – we keep access logs. We use security measures to protect your data. On a day to day basis we use encryption to add extra levels of security. Periodically, we conduct privacy risk assessments to better prepare for any surprises and to give you peace of mind.

PURCHASES MADE THROUGH THE APP

If you see something your little one might like, you will be able to buy it. In doing so, you will be redirected to Amazon where you can independently complete your purchase. Their privacy policy can be found here.

YOUR RIGHTS

Everything starts and ends with your consent. If you do not agree to some of the purposes listed above, you can opt out at any moment. You have to know what you’re signing up to and we’re being very open about it. If you require additional and personalised help understanding Kinfo’s privacy policy or the services – we are very happy to hear from you via email. Please email us at privacy@kinfoapp.com

You have the right to:

  • Access
  • Modify
  • Delete

Your data. If you have any queries, requests or questions please email us on privacy@kinfoapp.com. We are required to get back to you within 20-40 days. We believe that’s too long of a wait for our awesome users and will accordingly get back to you sooner than that. In the event of a data breach, and if there is risk to your personal information and online privacy, we will notify you.

CHILDREN’S RIGHTS

This service is intended for users over 18. Parents, if you suspect that your account is being used by minors then write to us immediately on privacy@kinfoapp.com

 

LEGAL MATTERS

We may disclose any information in response to a legal request, such as a subpoena, court order, or government demand; to investigate or report illegal activity; or to enforce our rights or defend claims. We may also transfer your information to another company in connection with a corporate restructuring, such as a sale or merger.

 

WHO WE ARE

Name: Kinfo Limited

Company Registration Number: 9840849

Address: 58A Walterton Road, W9 3PJ, UK

Email: privacy@kinfoapp.com